For defective or damaged products, please contact the number below to arrange a refund or exchange.

Tel. 07908 422601

info@wolvens.co.uk

You have the right, to cancel your order at any time before we despatch the goods to you. Notification must be given to us by telephone or email. If given by email we must have received, read and acknowledged your email before the goods are dispatched for the cancellation to be considered effective.

Where you cancel your order, we will refund your money within 7 days of the day you cancelled your order.

The products sold on this Website have been designed to comply with all relevant UK legislation. We cannot warrant or represent that they comply with any legal requirement outside of the UK.

As a consumer your rights are protected under the law. We’re happy to honour all of those rights, plus all those representations that are made about the goods on this website. Other than that, we exclude all other warranties (express or implied) to the extent permissible by law.

Use of the Website. We and our suppliers are the owners of the copyright, trademarks and all other intellectual property rights in the material and content of this Website.You may only use the material contained on this Website for your own personal and non-commercial use.You agree not to intentionally misuse this Website.

The Website may contain links to other websites unrelated to us. We are not responsible for the content or practices of these websites.

The copyright to this site remains with those noted at the foot of each page of the Website

Vouchers and special offers are available only during the period specified on the voucher or set out in the special offer. Goods must be both ordered and paid for before the expiry date in order to qualify for any discount or special terms allowed by the special offer or voucher. Vouchers are only applicable to purchases made online via www.wolvens.co.uk

Unless otherwise stated on the voucher or in the special offer any discounts apply only to the normal retail price of the goods.

Each voucher may only be used once. Vouchers cannot be exchanged for cash or used with any other offer or promotion. Only one voucher can be used in any one transaction.

Voucher numbers must be entered online before completing the order and discounts or other benefits will not be applied retrospectively.

Any specific terms and conditions applying to the use of a voucher or qualifications regarding any offer stated on the voucher or offer will be deemed to have been incorporated into these Terms & Conditions.

Any offers and vouchers are one per household

Other

Sometimes, there might be things that Wolvens Store Ltd can’t control that may mean we’re delayed in, or prevented from, delivering your goods. These might include things such as accidents, breakdowns, fire, flood, storm, acts of God, war, riot, civil commotion, malicious damage or the default of our suppliers. We will try to put things right as soon as we can but as you’d expect, we can’t be responsible where this causes a delay or failure in delivering your goods. However, we will try to give you as much notice as possible.

The contract sets out everything we’ve agreed about delivery of the goods (and anything else mentioned in the Contract) and supercedes any previous agreement we might have discussed or entered in relation to the Contract. Because the Contract contains everything we’ve both agreed, neither of us relies on any other statement, representation, warranty or understanding made during the discussions leading up to the Order. As you’d expect, this won’t apply if either of us has been fraudulent.

If either of us decides not to enforce our rights (or we delay in doing so), that won’t stop us from enforcing those rights at a later stage.

This contract is just between the two of us. Accordingly, nobody else has any rights under the contracts (Rights of Third Parties) Act 1999 to enforce the terms of this contract.